At Gtech Aviation Limited, we strive to provide reliable travel, aviation, tourism, and related services. This Refund & Return Policy outlines the conditions under which refunds may be processed.
Gtech Aviation Limited primarily provides travel-related services, including but not limited to airline ticketing, visa assistance, tour packages, hotel reservations, and travel consultancy. As these are service-based products, physical returns are generally not applicable.
Refunds for airline tickets are subject to the fare rules, cancellation policies, and conditions imposed by the respective airline. Any airline penalties, administrative fees, or non-refundable charges will be deducted from the refund amount.
Tour package cancellations must be submitted in writing. Refund eligibility depends on supplier policies, hotel cancellation terms, airline regulations, visa status, and the timing of the cancellation.
Visa processing, documentation, consultation, and service fees are generally non-refundable once the application process has commenced, regardless of visa approval or rejection, unless otherwise stated in writing.
Refunds for hotel bookings are subject to the cancellation policy of the respective hotel or accommodation provider. Non-refundable bookings cannot be refunded.
Administrative fees, processing charges, bank fees, payment gateway charges, and service fees may be non-refundable even when a refund is approved.
Approved refunds will be processed within 7–30 business days, depending on airline, hotel, bank, payment gateway, or third-party supplier processing timelines.<
Gtech Aviation Limited shall not be responsible for refunds arising from circumstances beyond its control, including natural disasters, government restrictions, pandemics, political unrest, airline operational decisions, or other force majeure events. Refunds in such cases will depend on supplier policies.
No refund shall be provided for losses arising from incorrect passenger details, invalid travel documents, expired passports, visa issues, or failure to comply with travel requirements.
All refund requests must be submitted through the official communication channels of Gtech Aviation Limited with supporting booking information and relevant documentation. The company reserves the right to verify all claims before processing any refund.
Gtech Aviation Limited reserves the right to amend this Refund & Return Policy at any time without prior notice. Updated versions will be published on the company’s website.
For any refund & return related inquiries, customers may contact Gtech Aviation Limited by email at info@gtechaviation.com.
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