This Delivery Policy explains how Gtech Aviation Limited delivers its services and travel-related documents to customers.
Gtech Aviation Limited primarily provides travel and aviation-related services, including airline ticketing, visa assistance, tour packages, hotel reservations, medical tourism support, and travel consultancy. Services are delivered electronically or through direct customer communication.
Upon successful booking confirmation and payment verification, electronic documents such as e-tickets, invoices, itineraries, hotel vouchers, and travel confirmations will be sent to the customer’s registered email address, WhatsApp number, or other agreed communication channels.
Most travel documents are delivered within 24 to 72 hours after payment confirmation and completion of required documentation. Delivery times may vary depending on airline, hotel, embassy, government authority, or third-party supplier processing requirements.
Visa-related documents, invitation letters, and travel support documents will be delivered upon receipt from the respective authorities, partners, or service providers. Processing times are subject to the policies of the relevant institutions.
Tour package confirmations, itineraries, hotel vouchers, and related travel documents will be provided before the scheduled departure date, subject to full payment and supplier confirmation.
Customers are responsible for providing accurate contact information, passport details, traveler information, and supporting documents. Delays caused by incomplete or incorrect information are not the responsibility of Gtech Aviation Limited.
Gtech Aviation Limited shall not be held liable for delays caused by airlines, hotels, embassies, government agencies, payment gateways, technical failures, force majeure events, or other third-party service providers.
If a customer does not receive electronic documents within the stated timeframe, they should immediately contact Gtech Aviation Limited. The company will make reasonable efforts to resend the documents promptly.
Where physical delivery of documents is required, delivery timelines and charges will be communicated separately. Delivery may be conducted through courier services or in-person collection.
Gtech Aviation Limited reserves the right to amend this Delivery Policy at any time without prior notice. Updated versions will be published on the company’s website.
For any delivery-related inquiries, customers may contact Gtech Aviation Limited by email at info@gtechaviation.com.
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